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Customer service specialist

  • Plazas: 2
  • Mogán
  • Contrato Indefinido
  • Jornada Completa

Descripción de la oferta

Customer Service Specialist (F/M/D) Who we are? Free Motion is the biggest full-service bicycle center in the Canary Islands (Gran Canaria, Tenerife, Lanzarote). The company has over 20 years of experience with bicycle rental services, guided tours and mechanical assistance to international cyclists. Yes, Free Motion is more than an average bike shop. It is a meeting point for passionate professionals whose mission is to make cycling dreams come true. We currently have a team of around 80-100 people distributed in 11 working places, being the Headquarters in the south of Gran Canaria. Want to become part of our Customer Service team? Here is everything you need to know about applying for this job opening.

Who are we looking for? At Free Motion our customers are our priority, and to achieve this we know that it begins with taking care of care of our customers through the different channels we have.

Tareas a realizar

- Experience working in customer service.
- Digital skills.
- Cycling knowledge.
- High level of English and German.
- Do you have experience working in customer service? Are you fluent in English and German? Do you have good digital skills? We are interested in meeting you.

These are the tasks for the customer service specialist:
- Answer our customers through different channels (email, telephone, Livechat, etc.).
- Withing Livechat we have two main tasks: reservation and group management and incident complaint management.


  • Alemán - Nivel Escrito: B1 / Nivel Hablado: B2
  • Ciclismo - Nivel Intermedio